October, 2019

29octAll Day30DALLAS, TX


October-29-2019 - October-30-2019



5445 Legacy Drive, Suite 100, Plano, TX


Just Culture Certification Course
October 29th: 8am – 5pm
October 30th: 8am – 4pm

Course Registration

$1,895 per person  2-Day Just Culture Certification Course


EARLY BIRD DISCOUNT $200 off if you register before September 10th. (Discount automatically applies during check-out).


Agenda & Brochure

Event Details

Just Culture Certification Course

We struggle in today’s world to hold people accountable in a fair and just manner when things don’t go as planned. Nowhere is this more evident than in high consequence industries like healthcare. We all want accountability, but what does that look like when any mistake, any choice, could have devastating outcomes? Outcome Engenuity’s Just Culture Certification Course explores this very question and changes how industry leaders view the concept of justice. Synthesizing research from systems engineering, human factors, and the law, this course empowers leaders to make a difference. Leaders make an immediate impact upon returning to their organizations to improve investigations, reducing adverse events, and fostering a culture of curiosity, shared learning, and accountability.

Outcome Engenuity is the only firm that provides training AND certifies through testing that course attendees have the depth of knowledge to lead their organizations in cultural transformation to a culture of consistently improved outcomes.


Learning objectives
– Identify the role of an organization’s mission and values
– Define the factors of system design and good design strategies
– Describe the principles of managing the five core behaviors
– Describe the legal principles that provide the foundation for Just Culture
– Define the role played by imposers and the tools they use
– Identify the role of ‘the reasonable person standard’
– Define and contrast outcome-based and procedure-based duties
– Define and describe the three duties and how to identify breaches of those duties
– Demonstrate proficiency using the Just Culture Algorithm™ through guided practice

Who should attend
– Patient Safety Officers
– Chief Operating Officers
– Chief Nursing Officers
– Chief Medical Officers
– Chief Human Resources Officers
– Risk Managers
– Other Departmental Leaders 




Jerry Allenjallen@outcome-eng.com


Embassy Suites Dallas Frisco (2 miles from Course location)

7600 John Q. Hammons Drive
Frisco, TX 75034
Approximately $169/night
Map and Directions


Nylo (1.5 miles from Course location)
8201 Preston Road
Plano, TX 75024
Approximately $190/night
Map and Directions


Aloft Hotel (1.6 miles from Course location)
6853 N. Dallas Parkway
Plano, TX 75024
Approximately $205/night
Map and Directions


Shuttle between hotel and Certification Course venue is not pre-arranged. Please contact your hotel of choice to inquire if they offer shuttle services.