October, 2019

22oct(oct 22)8:00 am23(oct 23)5:00 pmDallas, TX


October-22-2019 - October-23-2019 CST



5445 Legacy Drive, Suite 100, Plano, TX


October 22nd – 8am-5pm

October 23rd – 8am-4pm

Course Registration

REGISTER NOW $1,695 per attendee


EARLY BIRD DISCOUNT $200 off if you register before September 10th. (Discount automatically applies during check-out).

Agenda & Brochure

Event Details

Why This Course?

Many industries suffering from higher than expected rates of failure believe they can look to other industries that do well and somehow learn of the secret sauce to become a High-Reliability Organization. But the truth is that there is no such secret sauce because there’s no such thing as a High-Reliability Organization—only organizations which achieve high reliability around the outcomes they value.

Every organization can achieve extraordinary results around those things they choose to value—rather than High-Reliability Organizations, it’s better to think of “highly reliable outcomes.” But achieving such results does not come easily: it’s up to the organization to commit the resources to get there.

Outcome Engenuity’s Highly Reliable Outcomes (HRO) Foundations Course will teach your leaders and risk managers the essential concepts of achieving high reliability: developing models to understand systemic risk, using those models to design robust socio-technical systems with multiple layers of defense against predictable errors and mistakes, and understanding the human element of reliability within those systems.

Learning Objectives:

  • Upon completion of Outcome Engenuity’s two-day HRO Foundations course, participants will:
  • Understand defense-in-depth system design
  • Understand how humans make choices within systems
  • Understand basic principles of prospective qualitative analysis
  • Learn to design risk mitigation strategies
  • Understand how Trajectories® allows for simple briefings or complex deep dives

Who Should Attend: 

This course is appropriate for any manager, operational risk specialist, process improvement engineer, or other individuals who seek to reduce the risk of negative outcomes within the operational environment.



Shuttle between hotel and Certification Course venue is not pre-arranged. Please contact your hotel of choice to inquire if they offer shuttle services.




Embassy Suites Dallas Frisco 7600 John Q Hammons Drive Frisco, TX 75034

(1-800-EMBASSY – Contact reservations center and request the Outcome Engenuity rate of $169 nightly based on room availability.)

2 miles from Course location (Hotel Courtesy Shuttle Available)

Map and Directions


Dallas/Plano Marriott Legacy Town Center

7121 Bishop Rd

Plano, TX 75024

Approximately $309/night 1 mile from Course location

Map and Directions